✦ Admissions open for Web Development Winter Crash Course ✦   ✦ Book Your Free Demo Now  ✦   ✦ Limited Seats ✦   
Book a Trial Class
Edit Content

Refund Policy

 

Effective on and applicable from the date of enrollment.
By enrolling in any Whizen Academy program, you acknowledge and accept the terms stated below.

1. Refund Window & How to Apply

Refund requests must be submitted within 7 calendar days from the enrollment/payment date. The refund policy applies only to one-time payments. Monthly subscription or recurring payment plans are strictly non-refundable. To apply for a refund, you must send an email to info@whizen.in with the following details:

  • Student’s full name
  • Registered email ID and phone number
  • Program/package/batch enrolled in
  • Date of enrollment
  • Detailed reason for seeking the refund
  • The invoice should be attached to the email

Requests via WhatsApp, phone calls, or any other channel will not be accepted.

2. Mandatory Attendance Requirement

To qualify for a refund assessment:

  • The student must have attended all scheduled live classes during the 7-day period.
  • Absence from any session—regardless of the reason—automatically makes the refund request ineligible.

3. Verification Through Class Recordings

Whizen Academy will conduct an internal review of:

  • Class attendance logs
  • Engagement during sessions
  • Class recordings to review Instructor performance
  • Access/usage of learning materials

4. Unused Classes & Prorated Refunds

  • Refunds will be granted only for unused sessions, calculated on a prorated basis.

5. Transaction Charges & Deductions

All refunds will have:

  • Payment gateway charges,
  • Bank/processing fees, and
  • A standard administrative fee deducted from the refundable amount.
    These fees are non-refundable and vary based on the payment method/platform used.

6. Refund Processing & Mode of Refund

  • If approved, refunds will be initiated within 7–14 business days.
  • Refunds will be processed only to the original payment source.
  • Whizen Academy is not responsible for delays caused by banks or payment gateways

7. Course Credits (If Offered)

At Whizen Academy’s discretion, unused classes may be converted to course credits.

  • Credits can be redeemed for any Whizen Academy program.
  • Credit validity duration will be communicated at the time of issuance.
  • Credits cannot be exchanged for cash.

(This is optional and offered only when suitable. Whizen Academy is not obligated to issue credits.)

8. Service Interruptions & Support

If Whizen Academy is unable to resolve a service-related issue within 72 hours of receiving a written report, the Academy will provide an appropriate remedy—such as a replacement class, rescheduling, or pro-rated refund.

9. Non-Refundable Events

Refunds will not be provided for reasons including (but not limited to):

  • Change of personal schedule
  • Student’s lack of availability or travel
  • Internet/device/technical issues on the user side
  • Change of preference after joining
  • Delay in joining after purchase
  • Partial participation or missed classes

Whizen Academy reserves the right to:

  • Modify or reassign batches, trainers, or class schedules whenever required to maintain academic quality or accommodate operational needs

Such changes do not qualify as grounds for refund, full or partial.

10. Final Authority & Dispute Resolution

All refunds are subject to verification and approval by Whizen Academy Management.
Whizen Academy’s decision is final, binding, and non-negotiable. For clarification or escalation, write to info@whizen.in.

11. Contact for Refunds

All refund-related communication must be directed to: 📧 info@whizen.in

No other communication channel is valid for initiating or processing a refund request.

Try a Free Lesson